Record List and Forms gone after Synch

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  • July 10, 2024 at 8:55 PM #50919

    David Gilbert
    Participant

    I synched my database to my iPad through the iCloud synch. The file and data came across. After synching completed I don’t see any of my forms and no list of records (2636 of them). The database is 54.7 MB, but I can’t see any records.

    Unfortunately, I started Tapforms on my Mac and it synched with the iPad and now I can’t see anything there either.

    Thank you,
    David

    July 11, 2024 at 12:30 AM #50920

    Brendan
    Keymaster

    Can you check the Recover Deleted Items screen in Tap Forms Mac to see if you can restore any of your forms?

    Alternatively, do you have a recent backup you can restore to?

    I’m so sorry this happened.

    Brendan

    July 11, 2024 at 10:26 AM #50921

    David Gilbert
    Participant

    Thank you. I have a backup from the day before which is fine.

    I guess although about 45 minutes had passed, the sync was not completed.

    From a previous backup I used Export Forms Template and then imported one of my custom forms into the damaged file. The list of records magically appeared, and I could see the records in the file.

    I also did use Recover Deleted Items and got some missing records.

    David

     

     

    July 11, 2024 at 12:42 PM #50922

    tonyt
    Participant

    My worry with sensitive data is why is this happening? I do get dropped records from time to time as well as all sorts of oddities in sync behaviour.

    i hope the new version due will make sync rock solid, not a complaint as the app is great, just a hope.

    well done Brendan for all you hard work and progress.

     

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