Documents not syncing from mac to macbook

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  • September 26, 2016 at 8:49 AM #19813

    Neil Alecock
    Participant

    Can anyone suggest why my documents don’t sync from my mac to macbook? Also the file size between both machines is different. Does this matter?

    Thanks

    September 26, 2016 at 12:22 PM #19814

    Brendan
    Keymaster

    Hi Neil,

    It’s possible that you don’t have a copy of the same document on each device. Go to the Cloud sync settings and check the Database name property there. Are they exactly the same on each Mac? If not, you’ll want to copy the database document from one Mac over to the other and then setup sync between them.

    Thanks,

    Brendan

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