Backup error

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  • January 31, 2025 at 1:28 AM #51600

    sweejin
    Participant

    I am unable to backup my database, both manually (pressing the backup button in the main window and also options windows) and automatically (auto-backup when exiting).

    I get this error message when attempting to backup:

    “An error occurred backing up. Please restart Taps Form Mac and try again.”

    I tried restarting a few times, and I still get this message.

    This all started when I updated to the latest Tap Forms version.

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    February 1, 2025 at 9:14 AM #51602

    Brendan
    Keymaster

    Try resetting the Backup Folder and see if that solves the problem.

    Click the popup button and then select the Choose… option. Then re-select the folder where you want to store your backup files.

    Thanks,

    Brendan

    February 2, 2025 at 8:30 PM #51604

    sweejin
    Participant

    Hi Brandan,

    That suggestion worked! I am able to do backups now.

    Thank you.

    Best regards,
    Swee-Jin

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