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  • #11182

    In reply to: Pre-sales questions…

    1Levite
    Participant

    Hi Thierry:

    If you get really, really, stuck, you might be able to adapt some of the instructions posted on Brendan’s blog to recover much of the Bento information–if you have a recent backup. If you’re a risk taker, you can probably do the steps with your “live” data file and maybe get all of it. Here’s the link to the blog:

    Exporting photos from Bento

    When I went from Bento to TF just over a year ago (before Brendan released the Bento import feature), I successfully completed the steps in the link above, but realized that duplicating the same flat structure from Bento was dumb given the functionality of TF.

    I ended up exporting CSVs from Bento and built up the TF import files to take advantage of TF features. After that, I never turned back.

    I have no idea if the steps above are still valid today–maybe some of the more experienced Participants can chime in on that one.

    By far, the easiest is to get Bento running in Yosemite or in a virtual Mac and use the import function to TF. Good Luck!

    #11159
    Thierry Dupont
    Participant

    Hi,
    pre-purchase questions:

    1) i understand this is not a Bento support forum, but with the upgrade to Yosemite i can’t open my .bentodb file anymore and realise it’s about time i say farewell once and for all to Bento. Moreover, if i can’t recover that Bento db in the first place, there won’t be much need for Tapforms for me anymore of course. So, would you have any tips or ideas as to which would be the best way to try and recover my Bento database? :-//

    2) does Tapforms support smartlists like bento did? A smartlist is a subset of the main database based on one or a combination (AND, OR, ….) of several filters.
    For example: I had a smartlist that showed only my prospects (potential customers) which were not tagged as lost yet, AND of which the “recall date” field was set to today or a date later than today…
    Is this possible?

    3) Which brings me to a last question: is the parameter ‘today’s date’ available when creating calculations based on date & time?

    Your feedback would be much appreciated and will hopefully help me move forward and come back and purchase a Tapforms licence really quickly!

    Thierry

    #10235

    Topic: sync loop

    in forum Using Tap Forms
    Leo
    Participant

    Brendan,

    When starting TapForms and there is no network available syncing stops with the famous message. However, when network returns the sync proces seems to be stuck in a loop showing this message over and over on all my devices.

    Resetting AND rebooting is the only option to recover out of the loop.

    sorry, but this is very annoying to say the least, because the message prevent us from working further.

    A check for network connection before syncing perhaps?

    Leo

    #10009

    In reply to: Notes have been lost

    Brendan
    Keymaster

    Can you send me a backup of your database and I’ll see if I can recover them?

    Thanks,

    Brendan

    #9438

    Hey Brendan!

    I recently upgraded Tapforms on my iPhone (3.7.1 (39)) and Mac (2.1.1). I unfortunately haven’t been able to upgrade my iPhone or Mac to the latest iOS yet as my backup HDs are on the fritz. Some time after upgrading, (and perhaps turning off/turning on iCloud sync?) I have been getting a ‘fatal’ error on launching Tapforms on the Mac. It gives the dialog box “Restore Windows” (see attached screenshot). Neither option (don’t restore/restore) recovers the application.

    Should I throw it in the trash and reinstall it? Delete a p-file somewhere? Not sure what to do to fix it. TF is still running and collecting a lot of data on my phone, so I can restore from the phone version’s database if that will be compatible with the mac.

    As a precaution to preserve my data, I have turned off syncing on the phone for now. Didn’t want to cross contaminate with the possibly compromised one on the Mac.

    Thanks

    Attachments:
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    Alexander Lin
    Participant

    Hi,

    I am building up a Many-to-Many relationship for Product/Parts forms
    One Link-to-Form of each Product records links to many Parts records

    Due to Most of Parts are common to all Products, and each Product contains 10-20 Parts in general.
    I try to duplicate a new Product record from an existed Product record and modify it.
    Duplicated record looks fine, but the Link-to-Form field to Parts of original record is cleared.

    I need someone’s advise to get rid of this problem since it did take a lots of time to recover the original links after I duplicated new records,

    many thanks.

    AL

    #8541
    Spin Shi
    Participant

    I am using Tap Form both on my iPhone, iPad and Mac. Recently, I noticed that my iPhone Tap Form stop synchronizing with my Mac and iPad. Everything looks normal, it even says synchronize successfully (something like that) after I used the iCloud Sync icon. But it is just not the synchronized database on my iPhone. On the other hand, iPad and Mac are fine. After I reset my iCloud sync settings, I can only see iPhone on the registered device list. I am using the same iCloud account on all my device for sure. And what’s worse, when I tried to backup the database in my iPhone, it just takes forever. I don’t have a huge database (everything included is ~8 MB). I waited for almost 30min, and still no progress in generating backup file. Eventually I gave up, and Tap Form just generated a zero sized backup file.

    Now my database seems trapped in my iPhone. It is working fine by itself. But I am worried that the more I used it, the more information I am going to lose if I have to delete the program without recovering the database in the future. So help me please, Tap Form!

    #8401

    In reply to: Getting Started

    Tom Copeland
    Participant

    Okay, I deleted the app and reinstalled it. Now I have no records in it, and unless the backup I made recently was made on the iPad, which I doubt, I have lost the data. But maybe it was done from the iPad. Where would it be? How can I recover it? It’s the best I can do.

    Tom

    #7995
    Paul Sommers
    Participant

    Hi,

    I have a simple database that I keep tax receipts in. Sometime in the last month, something has happened and the list is blank, although the forms list shows it has records.

    When you try to export it says it can as there are no records.

    I have the latest 3.5.5.

    Is there anyway to recover that data?

    Some of my db’s are fine, others like my tax are not and affected by this.

    Thanks

    #6513
    Rodbuilder
    Participant

    I had to replace my iPhone and used the restore iphone from backup. Tapforms installed and all my data seemed to be there, but I had an issue. One of my forms is encrypted and my password no longer works on the form. I then restored the app from a backup that was on Dropbox. The app still does not recognize my password, now my iPad tapform is corrupt and the password does not work on it. What happened, I really need to recover the forms. I know the password but it just stays locked, is there a solution.

    #6387
    ArsAstronautica
    Participant

    As a recovering Bento user, I must say that Tap Forms looks like an excellent replacement. I have converted by old Bento DBs into Tap Forms and am learning my way around it. I am especially appreciative of it being available on Mac, iPhone, & iPad, and also the iCloud syncing. That was a requirement for any Bento replacement.

    Onto the issue. I have a form that has a link to a small snippet of video. All told, I have perhaps a couple dozen records, each of which has a small movie (.m4v, .mp4) linked. I did this on the Mac (I prefer to do the main editing setup on the Mac and then push the files to the iDevices. I use the iDevices to reference the DB and to make small updates/changes). When I synced via iCloud, the forms and links came across just fine.

    One thing I noticed on my iDevices was that the links to the movies came across fine, but took forever to load the first time. Looking into the attachment folder, I saw that the movies are there, but not downloaded to the iDevice. They are in the cloud (yay!), just not all downloaded (not so yay). Now if I try and open the Movie, it will slowly churn and eventually open the Movie. Looking at the attachments folder, indeed the file has been downloaded. (yay!)

    My question is, it will be rather laborious to have to tap to open each movie on each device to get it to download. Is there a way to force this to occur globally? Or, perhaps, I should use the web feature to load the movies from my Mac directly to the iDevice? How does that play with the links I have wrt iCloud?

    I’d like to avoid having to march trough manually and I’d like to download the files now over wireless so I do not need to download them over cellular, should I call upon one. If I must download each to each iDevice from the cloud I will, but naturally I prefer not to.

    #5584
    dianners
    Participant

    I’ve got to reset iPhone backup password Windows for I forgot it, how to retrieve iPhone backup password to bring back my data? I can recover my lost music, photos, contact address, etc. I have used to deal with iTunes backup password. I searched my problem via Google, and discover an instrument "Tenorshare iPhone Backup Password Unlocker". Does anyone utilize it before, what about the app?

    Used to do try the tool as below methods and all of accomplishing this and results prove that this software is actually great for us to disable iTunes backup password.
    Step 1: Chose the iPhone backup password unlock tool to import the saved backup file
    Download the wonderful "Tenorshare iPhone Backup Unlocker" via its official website firstly. Then click more than once to put in it and run it. You will see a principal interface to prompt: click "Open" to import the backup file via its navigation.

    Step 2: Identify the attack mode to backup password for iTunes.
    If we would not remember the password completely, we possibly need choose Brute-force Attack to get back password via various characters combination trying.
    If we still remember component password, including some digital, character, length, special symbols, etc., it’s possible to certainly use mode – Brute-force with Mask Attack.
    If we’ve the habit of smoking of documenting or keeping our password being file, the mode can often be the greatest selection: Dictionary Attack.

    Step 3: Retrieve encrypted iPhone backup password swiftly.
    With clicking "Start", you might select to start with our forms of password. Numerous attack modes, it’ll match different time. The Brute-force Attack could cost the necessary time. After finished, you’ll return back lost data on iPhone.

    So, we can easily reset iPhone encrypted backup password using the pro iPhone backup password software, also disable iPhone backup password.

    #5169

    In reply to: Encryption Key

    m_jon
    Participant

    Hi Brendan and Eric,

    The same thing just happened to me. I was in the middle of using TapForms when my phone (3GS) crashed (it locked up and screen dimmed). At the time, I was in a notes field copying a line of text. When I started the iPhone again and went back to Tapforms, all I got is the screen asking for my encryption key. I’ve never encrypted anything in TapForms.

    I tried my iPhone password and, among other things, the line of text I was copying at the time the phone crashed. Nothing lets me in.

    I have a two day old backup I can restore to but there are also more recent records I would like to recover.

    I followed the instructions at https://www.tapforms.com/forum/topic/passcode-or-encryption-key-not-functioning-after-last-update to reinstall TapForms. It reinstalled fine, and worked fine, until I restored my backup, which immediately brought back the encryption window.

    I downloaded the TapForms_db.sqlite file and opened it in BBEdit and I can see some of the last two days data messily hidden in there. I installed a free trial version of RazorSQL to try and open it directly without success. Perhaps there is some corruption in there that TapForms is interpreting as encryption?

    I accept that I will likely have to give up and accept a couple of days lost data (or trawl through the sqlite file and manually extract what I can). Before I do so, is there any general default encryption password that would have been set when this crash occurred?

    Any help would be great. Otherwise, this is FYI and I am about to restore my iPhone in iTunes.

    Cheers,

    Jon

    #4945
    Brendan
    Keymaster

    Hello Viva,

    Please read the following instructions on how to recover from your password not being recognized:

    https://www.tapforms.com/forum/topic/passcode-or-encryption-key-not-functioning-after-last-update

    Thanks,

    Brendan

    #3487
    Anonymous
    Inactive

    Hi there,

    I did an import to update a database of 160 records and all of the photos are gone. They do not appear in the photos folder when using the web server, either. Is there a way to recover these?

Viewing 15 results - 106 through 120 (of 125 total)
 
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