Thumbnail rendering bug iPhone

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  • January 6, 2020 at 11:00 AM #39096

    Raymond Carr
    Participant

    Sometimes thumbnails don’t render properly on the iPhone (low pixel count, i.e. fuzzy looking thumbnails as previewed in the List Mode view). I’m not sure what causes this. Selecting the largest thumbnail size in the Field Options settings and then re-selecting either the medium or small thumbnail size setting seems to fix this, but sometimes this is a temporary fix, with the problem re-appearing later. Could it be some sort of picture caching issue? Also, what does the ‘Photo Size’ option do in the Field Option settings? This does not seem to change anything. I usually leave it to ‘Original.’ Also what is the preferred picture type, if any (PNG, JPEG, HEIC, GIF, etc).

    TapForms version is 5.3.9 (979). I’m running IOS 13.3 on an iPhone 8.

    Love your app,
    Regards,
    Raymond

    January 7, 2020 at 10:51 PM #39108

    Brendan
    Keymaster

    Hello Raymond,

    The Photo Size option tells Tap Forms to scale the photo when you select it from the Photo library or use the camera to take the photo into the Photo field. It can save a lot of space on disk if you don’t need Original size images. They can be needlessly large depending on the purpose of the photo.

    I had the thumbnail quality set to a 50% compression quality. I’ve bumped it to 100% now for the next update. It will make the icon thumbnail size on disk larger, but it will improve the quality of the image.

    Changing the thumbnail size will flush the cache and cause the thumbnails to be generated again.

    Thanks!

    Brendan

    January 8, 2020 at 6:32 AM #39118

    Raymond Carr
    Participant

    Hi Brendan,
    Thanks for the info. I guess it’s a matter of expectations. I have an iPhone 8 with a decent screen resolution and lots of internal storage and I expect pictures to be clear, and don’t mind a bit of extra storage this would require. Leaving the compression setting to 100% is probably a good idea as it gives me more control over the size/quality of the final displayed image (by downsampling pictures myself for example prior to attaching them to records).

    Kind regards,
    Raymond

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