Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › Tap Forms mixing PDF with photos when opened on iOS
- This topic has 4 replies, 2 voices, and was last updated 2 months, 1 week ago by
Brendan.
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June 29, 2024 at 9:29 AM #50861
Guy DaudelinParticipantHi,
I’m very new to Tap Forms (just purchased the Mac and iOS version today.)
I’m getting a problem when I open my forms on iPhone and iPad. I created a form where I can upload photos and I have another field where I can upload the invoice for my purchase.
It seems that whenever I open the form on iOS, the app takes the invoice PDF and place it in front of my photos.
Is there something I don’t understand? I don’t want to have that file appearing there.
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You must be logged in to view attached files.June 29, 2024 at 8:58 PM #50864
BrendanKeymasterHi Guy,
Looks like you’ve found a bug. I’ll have to try to reproduce it and find a fix for it.
Thanks,
Brendan
June 29, 2024 at 11:20 PM #50865
BrendanKeymasterI haven’t been able to reproduce this bug unfortunately. Is there a particular sequence of events which you can reproduce that causes it? I did some testing on a new document with it this evening to see if I can make it happen.
June 30, 2024 at 2:36 AM #50866
Guy DaudelinParticipantThank you for looking into it. I have a feeling that I got a bug with the iCloud syncing procedure. I’m trying to replicate it but now, after deleting everything from iCloud and trying to upload it back, I can’t seem to be able to see my DB file on the iPad.
So, I deleted everything from iCloud and re-enabled it on Mac. But when I open the app on iPad, I don’t have the file listed at all. The only option I have is to create another database file. I can’t find any way to check for iCloud sync when I don’t have a DB file opened on the iPad.
I’ll leave 2 screenshots for you and a backup I made of the file. I can also do a video if you need more info.
UPDATE : Seems like my iPad was not connected via wi-fi to my main router and I changed that and now, I am able to see the file and open it. I did, changed on small thing and closed it. The problem didn’t seem to happen. So it looks like everything’s OK for now. I’ll write back if I find anything.
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This reply was modified 2 months, 1 week ago by
Guy Daudelin.
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You must be logged in to view attached files.June 30, 2024 at 1:08 PM #50871
BrendanKeymasterThere’s also the Send Document function which you can use to send a copy of your document from one device to another:
https://www.tapforms.com/help-mac/5.3/en/topic/send-to-another-device
I’m glad you got your networking issue sorted out and the photo/pdf issue appears to be resolved.
Thanks,
Brendan
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