Sync Error of Failure

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  • May 31, 2023 at 7:58 AM #49514

    graham durkin
    Participant

    Hello

    Just started using this program, and have installed it on my iPad & iPhone, sync via iCloud.

    I seem to keep getting additional documents, named Mylife, Mylife1 & Mylife2…. one show the download cloud.

    What am I doing wrong please?

    May 31, 2023 at 11:13 AM #49516

    Brendan
    Keymaster

    Hi Graham,

    Have you moved the documents you’re syncing into a folder on any of your devices? That might be the issue.

    You can remove the ones you don’t want and when prompted, choose the Delete from iCloud also option.

    Thanks,

    Brendan

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