Section headings and disappearing fields

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  • August 14, 2019 at 7:02 PM #36329

    Stephen Abshire
    Participant

    Does anyone else have an issue when you collapse a section heading then open it again random fields on the form will disappear and only become visible again if you select another form then return? I also have the issue of the section header itself becoming invisible.

    August 14, 2019 at 7:32 PM #36331

    Brendan
    Keymaster

    Hi Stephen,

    Which Tap Forms version are you using and on what operating system?

    Thanks,

    Brendan

    August 14, 2019 at 7:35 PM #36332

    Stephen Abshire
    Participant

    Mac 10.14.6 and TapForms 5.3.7 (build 1819).

    August 15, 2019 at 4:56 AM #36335

    Stephen Abshire
    Participant

    Quick follow-up on this issue after brief testing it appears that this behavior may only exist on my MacBook Air as I cannot as of yet reproduce this on my iMac or iPhone. All three devices are brand new so it may have something to do with the video driver/card in the Air that is causing screen refreshes to not work properly. It is not always the same fields that disappear and sometime I must contract/expand the headings 1-3 times before this happens.

    August 15, 2019 at 10:27 PM #36338

    Brendan
    Keymaster

    I think there was a bug in a later release of macOS that may have caused this issue.

    But in my latest beta builds it has been fixed.

    August 16, 2019 at 9:49 AM #36342

    Stephen Abshire
    Participant

    That is good news indeed.

    October 23, 2019 at 7:11 PM #37325

    Stephen Abshire
    Participant

    TapForms Version 5.3.8 (Build 1821) MacOS 10.15 and this behavior still exists for me.

    October 25, 2019 at 12:22 AM #37349

    Brendan
    Keymaster

    Hi Stephen,

    I’m not seeing this behaviour in Catalina on the latest version of Tap Forms.

    Would you be able to email me your form template and I can test it here?

    Along with some screenshots demonstrating the issue please.

    Thanks,

    Brendan

    October 25, 2019 at 5:55 AM #37359

    Stephen Abshire
    Participant

    Yes doing that now.

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