Search on a single form not working

[czuch]

Hi there,

The search function on a single form on the iOS and OS X app seems not to be working. If I search in “All forms” results do come up, but if I search in a single form nothing appears (I have obviously made sure that what I’m searching is present in the form).

Any ideas?

Thanks!

czuch

[Brendan]

Hi Czuch,

If you rebuild the search index on the Database maintenance screen, does that fix it?

Thanks,

Brendan

[czuch]

Hi Brendan,

This seemed to fix the issue on iOS.
Unfortunately it did not do the trick on OS X. I tried both Re-index and Re-build Search Index.

Thanks!

czuch

[Brendan]

Hi Czuch,

I think I’ve identified a problem which can cause this.

If you’d be willing to email me a backup of your database I can check to see if your data is affected by this issue.

Does it happen for all data? Or just some data?

Thanks,

Brendan

[czuch]

Hi Brendan,

Sure, no problem sending you a backup.

Can you PM me with more precise instructions?

It seems to happen for all fields in my Form.

Thanks,

czuch

[Brendan]

Just email it to support@tapforms.com

[Author]

Posts