Password Problem after Keychain Reset?

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › Password Problem after Keychain Reset?

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  • November 30, 2015 at 2:09 PM #15364

    grooveagent
    Participant

    Hey Brenden,

    I reset my Mac user account password which precipitated a keychain reset. Ever since this happened, Tapforms will not accept my password. Is there any way these could be related? I know I didn’t save the Tapforms password in the keychain rather, I entered the pw each time.

    Is there a way to recover a form that has been password protected?

    Thanks,

    Shane

    November 30, 2015 at 2:40 PM #15368

    Brendan
    Keymaster

    Hi Shane,

    I would recommend first making a backup of your database, then go to the Security Settings in the Tap Forms Preferences window. Then click on the “Set Encryption Key” button. You must set it to the EXACT SAME key it was before. If you get scrambled results, you may have put the key in wrong. Restore from the backup and try again.

    Thanks!

    Brendan

    November 30, 2015 at 2:47 PM #15370

    grooveagent
    Participant

    Thanks Brenden, that fixed it! It’s strange that a keychain reset affected it that way when I wasn’t even using the keychain for Tapforms.

    November 30, 2015 at 3:40 PM #15373

    Brendan
    Keymaster

    Tap Forms stores your encryption key in the keychain automatically.

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