Tonight, I’ve been moving images between image fields and dragging in new images from my desktop, and everything seems fine. Then I click on a different record, and when I click back, the images I just added are gone! The only one that remains is one I’ve had in that field for days.
I’ve tried it over a dozen times now, and even tried clicking into other fields in that record, thinking maybe that’s when the app saves them, but when I click out of that record and come back, the images have vanished. There is no “undo.” I’ve uploaded a screencast demonstrating the problem.
Brendan, I hope you can address this soon. I’m on a deadline, and the thought that the photos I’m adding may disappear at any time fills me with angst. And you know how messy that can be. ;-)
Oh wow. That’s interesting. I’m thinking that Tap Forms isn’t saving the record after you drag from the Finder. I just checked the code and it should be saving. I also tested it and it did save it for me. I’m not quite sure why it’s not saving for you.
Can you try making small change to another field (even putting a space in the value) and then tab out of the other field. Then switch to the other record and back again? When you make a change to a field and then tab out of it, that’s when Tap Forms saves. But it also should save after the drag from the Finder.
Okay, so today (after a reboot) it’s not losing images no matter what I do or don’t do! I tried changing a character in another field; I tried doing nothing except clicking on another record, and when I click back, the added images are still there. Unfortunately, this doesn’t offer much comfort since we can’t say definitely what the problem was. I will say that yesterday when the problem occurred, I had earlier in the evening applied the September 1 security update to El Capitan. But everything appeared to be running as usual, so I don’t know if that’s helpful information. What do you advise?
Grrr. It just happened again! I had dragged 16 images into the field. It took a very long time to upload them, and when it was done, some showed a preview but some only showed a light gray generic “image” icon; however, when I double-clicked on them, I saw the preview in QuickLook. Just to be safe, I clicked out of that field and into a text field, deleted a character and typed it again. Only then did I click into another record. When I came back (after less than 30 seconds, only THREE of the 16 new images were visible, and the icons of the others were gone (the image on the far left was already there before I dragged the others in). This is very distressing! I’ve been deleting images from my notes, and I can’t afford to spend any more time tweaking the database. Please advise.
After posting that last message, I dragged ONE image into that field. It looked like it loaded, and when it was done, I clicked in a text field of the same record and changed a character. When I scrolled back, instead of the preview that had been there before, it was now the icon.
Another anomaly: double-clicked the image titled “Z-4”, but what the expanded preview showed was not Z-4 but the image next to it – “2Q==-7.jpg”. This happened quite a few times last night as well – the image I clicked was not the image that loaded.
I then tried uploading using the file browser rather than dragging. That seemed to go well, but when I click an image with the name “Z-7”, the expanded preview shows the right image, but the filename is not Z-7!
I double-clicked “Z-7.jpg”:
I got “Morris County GIS map.jpg”:
It looks as if all of the unique benefits of this app are not really available, at least not to me. :-(
On the “plus” side, when I clicked out of that record and then back into, all 17 of the images were still there…even though many are still mislabeled. :-}
It could be that you have different images with the same filenames? All the images should have unique filenames. Maybe that’s what’s causing some of the troubles you’re having.
Brendan, images went missing again tonight. I’ve made a screencast. Unfortunately, the audio is very distorted, but you don’t really need to hear it to see what happens. That video is at https://youtu.be/84rpho8cgqM There was also an issue with an image that TapForms had renamed with one of its cryptic code names, although when previewed, you could see that it had a text name.
After making that screencast, I went back to the generic image icon you see at the end of the first video, and the name had changed to the text name of one of the missing images! I clicked out of the record and back in, and the name had changed again to that of another of the missing images!! I tried to do a screencast, but by the time I got set up, it had changed back to the code name and didn’t budge during the screencast. I know how that sounds, but I swear it’s true. Anyway, the video where I describe what happened but, unfortunately, I couldn’t get it to happen again, is here:https://youtu.be/p_kPZK9TwsQ
Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
.
