Issue with password?

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  • January 3, 2019 at 4:37 AM #33120

    Ian Heath
    Participant

    I think I’m seeing some strange behaviour on the iOS version in relation to the password/security (on both my iPhone & iPad (both running the latest iOS version).

    My settings are as follows on my iPhone:
    – Auto lock: 5 minutes
    – Lock out after 10 attempts for 5 minutes

    Sometimes when opening the app I get the PIN prompt as expected then I just get a screen with the 4 dots and nothing else after entering the correct PIN (see attached). I know the PIN is correct and if I enter an incorrect one I get a refusal as expected. However I get an warning saying “Too Many Attempts Locked out for 10 minutes” even though I haven’t tried too many times. Also I aren’t actually locked out anyway.

    More generally what is the relationship between the app level security settings and the document level ones from a presidence perspective?

    January 3, 2019 at 4:39 AM #33121

    Ian Heath
    Participant

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    January 3, 2019 at 5:47 PM #33133

    Brendan
    Keymaster

    Hmm… ok, I’ll have to look into that.

    The document level security actually encrypts the SQLite database file within the .tapforms document. The app-lock security just prevents you from tapping on a document without first providing the code. The more secure level is the document password.

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