FORMS EXPORT BUG: please wait then crashes

Tap Forms – Organizer Database App for Mac, iPhone, and iPad Forums Using Tap Forms FORMS EXPORT BUG: please wait then crashes

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  • October 3, 2011 at 5:38 PM #3500

    ecca
    Participant

    Hi

    I am currently trying to export a form with its data

    On the FORMS page I open my FORM

    I click on the arrow on the top right corner then click ‘EXPORT RECORDS’: There’s a ‘please wait’ message then the app crashes

    The same happens when I try to email RECORDS

    In the TOOLS page: I Click BACKUP AND RESTORE.

    I create a backup file I can import from iTUNES.

    When I open (after unzipping) the files are empty; there’s just the headers

    What do I miss?

    My database includes links to Files imported from DROPBOX

    Thanks

    October 4, 2011 at 4:27 AM #4876

    Brendan
    Keymaster

    Hello Ecca,

    Can you please send me a copy of your zipped backup file so I can see if I can reproduce your crash?

    Send it to support@tapforms.com

    Thanks,

    Brendan

    October 4, 2011 at 9:21 PM #4877

    ecca
    Participant

    Hi Brendan

    Thank you for your quick reply.

    I have sent the zip file

    Thanks

    October 8, 2011 at 7:45 AM #4884

    Brendan
    Keymaster

    I have fixed this bug. It had to do with importing empty values into a file attachment field.

    Thanks,

    Brendan

    October 10, 2011 at 11:44 AM #4885

    ecca
    Participant

    HI

    When will the fixed version of TF be available?

    Thanks

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