Forgot Password – OSX

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  • February 18, 2018 at 11:12 AM #27404

    Rich H
    Participant

    Hi All,

    I purchased TapForms and have been busy plugging away and putting my data into it. Realize amazed and love how custom I can make the screens.

    Last night, I was working in TapForms where I have set a password. The problem is this morning, I am trying to log in with the password I thought I set.. but apparently I must have forgot.

    Is there away I can reset the password?

    thank you very much in advance.

    February 18, 2018 at 12:07 PM #27407

    Brendan
    Keymaster

    Hi Rich,

    You can find out the password you set by launching the Keychain Access application. Then type masterkey into the Search field. You’ll find one or more entries that start with “db-“. Double-click on them and then click on the “Show password” checkbox. You’ll be asked for your computer’s login password. Then Keychain Access will show you what password you used in Tap Forms for that specific document.

    I’m assuming you’re using Tap Forms 5.

    Thanks!

    Brendan

    February 18, 2018 at 12:16 PM #27411

    Rich H
    Participant

    Brendan,

    you are a lifesaver!

    that worked and such amazing customer service.

    Thank you so again!

    – Rich

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