Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › crash: crash after creating form, adding field, entering text
Tagged: crash
- This topic has 5 replies, 2 voices, and was last updated 2 years, 7 months ago by Brendan.
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May 15, 2022 at 5:40 PM #47334
Ryan TuckerParticipantIt seems the uploader errors out when attaching crash report files (ips) so I’ve got to paste it…
————————————-
Translated Report (Full Report Below)
————————————-Process: Tap Forms 5 [17383]
Path: /Applications/Tap Forms 5.app/Contents/MacOS/Tap Forms 5
Identifier: com.tapzapp.tapforms-mac
Version: 5.3.28 (1019)
App Item ID: 1081981112
App External ID: 848662281
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501Date/Time: 2022-05-15 17:37:06.9030 -0700
OS Version: macOS 12.3.1 (21E258)
Report Version: 12
Anonymous UUID: 9018C80C-AFDA-7101-8A0A-14A73DEBB1D2Sleep/Wake UUID: 45BBDB3A-DCD0-4106-AD39-0F89829D16E2
Time Awake Since Boot: 640000 seconds
Time Since Wake: 3439 secondsSystem Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFYTermination Reason: Namespace OBJC, Code 1
Application Specific Information:
Attempt to use unknown class 0x600002025440.Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x7ff8a2f66940 ???
1 libsystem_kernel.dylib 0x7ff812977dba __abort_with_payload + 10
2 libsystem_kernel.dylib 0x7ff812979877 abort_with_payload_wrapper_internal + 80
3 libsystem_kernel.dylib 0x7ff812979827 abort_with_reason + 19
4 libobjc.A.dylib 0x7ff812844be6 _objc_fatalv(unsigned long long, unsigned long long, char const*, __va_list_tag*) + 114
5 libobjc.A.dylib 0x7ff812844b74 _objc_fatal(char const*, …) + 130
6 libobjc.A.dylib 0x7ff812825b76 lookUpImpOrForward + 799
7 libobjc.A.dylib 0x7ff81282529b _objc_msgSend_uncached + 75
8 AppKit 0x7ff815a1ec08 __NSControlTrackMouse_block_invoke.55 + 246
9 AppKit 0x7ff815e5cfad __46-[NSDragEventTracker trackEvent:usingHandler:]_block_invoke.55 + 867
10 AppKit 0x7ff8155b5b6d -[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:] + 274
11 AppKit 0x7ff8155b4d27 -[NSDragEventTracker trackEvent:usingHandler:] + 1631
12 AppKit 0x7ff8155b3fa7 NSControlTrackMouse + 1453
13 AppKit 0x7ff8155b39d6 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 121
14 AppKit 0x7ff815b67a9a -[NSTextFieldCell trackMouse:inRect:ofView:untilMouseUp:] + 157
15 AppKit 0x7ff8156eb622 -[NSTextField mouseDown:] + 723
16 AppKit 0x7ff8155b1161 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4859
17 AppKit 0x7ff81552530e -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2582
18 AppKit 0x7ff8155246de -[NSWindow(NSEventRouting) sendEvent:] + 352
19 AppKit 0x7ff815522ab4 -[NSApplication(NSEvent) sendEvent:] + 352
20 AppKit 0x7ff8157db8db -[NSApplication _handleEvent:] + 65
21 AppKit 0x7ff8153a42ce -[NSApplication run] + 623
22 AppKit 0x7ff815378227 NSApplicationMain + 817
23 Tap Forms 5 0x104b4c114 0x1048c4000 + 2654484
24 dyld 0x20509951e start + 462Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffdf09a4 0x7ff7ffdec000 + 18852
1 runtime 0x7ff7ffdfe738 0x7ff7ffdec000 + 75576
2 runtime 0x7ff7ffdffed0 0x7ff7ffdec000 + 81616Thread 2:: com.apple.NSEventThread
0 ??? 0x7ff8a2f66940 ???
1 libsystem_kernel.dylib 0x7ff81295497a mach_msg_trap + 10
2 libsystem_kernel.dylib 0x7ff812954ce8 mach_msg + 56
3 CoreFoundation 0x7ff812a57db0 __CFRunLoopServiceMachPort + 319
4 CoreFoundation 0x7ff812a56440 __CFRunLoopRun + 1276
5 CoreFoundation 0x7ff812a55884 CFRunLoopRunSpecific + 562
6 AppKit 0x7ff815520f5e _NSEventThread + 132
7 libsystem_pthread.dylib 0x7ff8129914e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff81298cf6b thread_start + 15Thread 3:
0 ??? 0x7ff8a2f66940 ???
1 libsystem_kernel.dylib 0x7ff81295497a mach_msg_trap + 10
2 libsystem_kernel.dylib 0x7ff812954ce8 mach_msg + 56
3 CoreFoundation 0x7ff812a57db0 __CFRunLoopServiceMachPort + 319
4 CoreFoundation 0x7ff812a56440 __CFRunLoopRun + 1276
5 CoreFoundation 0x7ff812a55884 CFRunLoopRunSpecific + 562
6 Foundation 0x7ff8137e0d9a -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 216
7 Foundation 0x7ff81386b8d7 -[NSRunLoop(NSRunLoop) run] + 76
8 CouchbaseLiteListener 0x10e3a95b2 +[CBL_HTTPServer bonjourThread] + 226
9 Foundation 0x7ff8137d99f4 __NSThread__start__ + 1009
10 libsystem_pthread.dylib 0x7ff8129914e1 _pthread_start + 125
11 libsystem_pthread.dylib 0x7ff81298cf6b thread_start + 15Thread 4:: com.apple.CFSocket.private
0 ??? 0x7ff8a2f66940 ???
1 libsystem_kernel.dylib 0x7ff81295cd5a __select + 10
2 CoreFoundation 0x7ff812a7eb5b __CFSocketManager + 643
3 libsystem_pthread.dylib 0x7ff8129914e1 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff81298cf6b thread_start + 15Thread 5:: com.apple.NSURLConnectionLoader
0 ??? 0x7ff8a2f66940 ???
1 libsystem_kernel.dylib 0x7ff81295497a mach_msg_trap + 10
2 libsystem_kernel.dylib 0x7ff812954ce8 mach_msg + 56
3 CoreFoundation 0x7ff812a57db0 __CFRunLoopServiceMachPort + 319
4 CoreFoundation 0x7ff812a56440 __CFRunLoopRun + 1276
5 CoreFoundation 0x7ff812a55884 CFRunLoopRunSpecific + 562
6 CFNetwork 0x7ff81759ca80 0x7ff817354000 + 2394752
7 Foundation 0x7ff8137d99f4 __NSThread__start__ + 1009
8 libsystem_pthread.dylib 0x7ff8129914e1 _pthread_start + 125
9 libsystem_pthread.dylib 0x7ff81298cf6b thread_start + 15Thread 6:: CouchbaseLite
0 ??? 0x7ff8a2f66940 ???
1 libsystem_kernel.dylib 0x7ff81295497a mach_msg_trap + 10
2 libsystem_kernel.dylib 0x7ff812954ce8 mach_msg + 56
3 CoreFoundation 0x7ff812a57db0 __CFRunLoopServiceMachPort + 319
4 CoreFoundation 0x7ff812a56440 __CFRunLoopRun + 1276
5 CoreFoundation 0x7ff812a55884 CFRunLoopRunSpecific + 562
6 Foundation 0x7ff8137e0d9a -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 216
7 CouchbaseLite 0x10e6bf430 -[CBL_RunLoopServer runServerThread] + 321
8 Foundation 0x7ff8137d99f4 __NSThread__start__ + 1009
9 libsystem_pthread.dylib 0x7ff8129914e1 _pthread_start + 125
10 libsystem_pthread.dylib 0x7ff81298cf6b thread_start + 15Thread 7:: AMCP Logging Spool
0 ??? 0x7ff8a2f66940 ???
1 libsystem_kernel.dylib 0x7ff8129549b6 semaphore_wait_trap + 10
2 caulk 0x7ff81b8d62e0 caulk::mach::semaphore::wait_or_error() + 16
3 caulk 0x7ff81b8be102 caulk::concurrent::details::worker_thread::run() + 36
4 caulk 0x7ff81b8bddc6 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 41
5 libsystem_pthread.dylib 0x7ff8129914e1 _pthread_start + 125
6 libsystem_pthread.dylib 0x7ff81298cf6b thread_start + 15Thread 8:
0 runtime 0x7ff7ffe0e814 0x7ff7ffdec000 + 141332Thread 9:
0 runtime 0x7ff7ffe0e814 0x7ff7ffdec000 + 141332Thread 10:
0 runtime 0x7ff7ffe0e814 0x7ff7ffdec000 + 141332Thread 11:
0 runtime 0x7ff7ffe0e814 0x7ff7ffdec000 + 141332Thread 12:
0 runtime 0x7ff7ffe0e814 0x7ff7ffdec000 + 141332Thread 13:
0 runtime 0x7ff7ffe0e814 0x7ff7ffdec000 + 141332Thread 14:
0 runtime 0x7ff7ffe0e814 0x7ff7ffdec000 + 141332Thread 15:
0 runtime 0x7ff7ffe0e814 0x7ff7ffdec000 + 141332Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000008 rbx: 0x0000000000000000 rcx: 0x0000000000000001 rdx: 0x0000000000000000
rdi: 0x000000200da0d840 rsi: 0x0000000000000000 rbp: 0x0000000000000080 rsp: 0x0000600002b7cb00
r8: 0x0000600002b7cb00 r9: 0x0000000000000080 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000008
rip: <unavailable> rfl: 0x0000000000000283
tmp0: 0xffffffffffffffff tmp1: 0x00007ff8a2f66914 tmp2: 0x00007ff812979877Binary Images:
0x0 – 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x7ff812953000 – 0x7ff81298afff libsystem_kernel.dylib (*) <26a59789-b846-3ed4-96dc-8dbef3c0c8e7> /usr/lib/system/libsystem_kernel.dylib
0x7ff81281e000 – 0x7ff812857fff libobjc.A.dylib (*) <0783d336-ab25-3d27-8b26-583ec2682f02> /usr/lib/libobjc.A.dylib
0x7ff815375000 – 0x7ff816202fff com.apple.AppKit (6.9) <92a78ebd-bba5-3f18-a5e1-768c955539d7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1048c4000 – 0x104e03fff com.tapzapp.tapforms-mac (5.3.28) <3adb03c3-06fe-3de0-9830-24c1a5a96644> /Applications/Tap Forms 5.app/Contents/MacOS/Tap Forms 5
0x205094000 – 0x2050fffff dyld (*) <dd9e80de-fb3b-349b-96a4-46874ad34d11> /usr/lib/dyld
0x7ff7ffdec000 – 0x7ff7ffe1bfff runtime (*) <24497be3-a1b4-360a-b90e-cde9ce78a93b> /usr/libexec/rosetta/runtime
0x7ff8129d8000 – 0x7ff812ed8fff com.apple.CoreFoundation (6.9) <fa52ff10-225c-3a0f-bfcc-556795ccd233> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff81298b000 – 0x7ff812996fff libsystem_pthread.dylib (*) <2f6c275d-7e14-3d31-a924-e1bb41d2415f> /usr/lib/system/libsystem_pthread.dylib
0x7ff813781000 – 0x7ff813b3cfff com.apple.Foundation (6.9) <3370467f-ef48-301d-97d1-cdc236b7053a> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10e376000 – 0x10e3eafff com.couchbase.CouchbaseLiteListener (1.4.1) <d665b8d9-4c5c-3a89-8aae-83889fb3b402> /Applications/Tap Forms 5.app/Contents/Frameworks/CouchbaseLiteListener.framework/Versions/A/CouchbaseLiteListener
0x7ff817354000 – 0x7ff8177e2fff com.apple.CFNetwork (1331.0.7) <7ffe1d94-a85e-3ac2-bca3-bd233899ecb5> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x10e61b000 – 0x10e862fff com.couchbase.CouchbaseLite (1.4.4) <a9350f38-d483-3902-bb20-7c6a305b87e4> /Applications/Tap Forms 5.app/Contents/Frameworks/CouchbaseLite.framework/Versions/A/CouchbaseLite
0x7ff81b8bc000 – 0x7ff81b8ddfff com.apple.audio.caulk (1.0) <0b849791-3a62-33d1-8cf1-9c612a9d8e18> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulkExternal Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0VM Region Summary:
ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%)
Writable regions: Total=3.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=3.5G(100%)VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 6656K 52
Activity Tracing 256K 1
CG backing stores 9408K 8
CG image 34.3M 294
CG raster data 72K 3
ColorSync 280K 31
CoreAnimation 84.5M 949
CoreData 392K 2
CoreData Object IDs 4100K 2
CoreGraphics 16K 3
CoreImage 460K 46
CoreUI image data 6924K 53
Foundation 7316K 5
Image IO 11.9M 76
JS JIT generated code 1.0G 3
Kernel Alloc Once 8K 1
MALLOC 680.2M 175
MALLOC guard page 384K 17
MALLOC_MEDIUM (reserved) 1.1G 10 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 256.0M 2 reserved VM address space (unallocated)
Rosetta Arena 4096K 2
Rosetta Generic 1380K 342
Rosetta IndirectBranch 4096K 1
Rosetta JIT 128.0M 1
Rosetta Return Stack 300K 30
Rosetta Thread Context 300K 30
SQLite page cache 1920K 30
STACK GUARD 32K 8
Stack 15.2M 15
Stack Guard 56.0M 7
VM_ALLOCATE 1940K 123
VM_ALLOCATE (reserved) 8K 2 reserved VM address space (unallocated)
WebKit Malloc 192.0M 5
__CTF 759 1
__DATA 40.6M 789
__DATA_CONST 46.2M 545
__DATA_DIRTY 2662K 347
__FONT_DATA 4K 1
__GLSLBUILTINS 5176K 1
__LINKEDIT 714.0M 34
__OBJC_RO 82.6M 1
__OBJC_RW 3200K 3
__TEXT 694.1M 798
__UNICODE 592K 1
dyld private memory 1024K 1
libnetwork 1664K 24
mapped file 5.0G 1199
shared memory 832K 21
unshared pmap 12.6M 9
=========== ======= =======
TOTAL 10.1G 6104
TOTAL, minus reserved VM space 8.8G 6104———–
Full Report
———–{“app_name”:”Tap Forms 5″,”timestamp”:”2022-05-15 17:37:31.00 -0700″,”app_version”:”5.3.28″,”slice_uuid”:”3adb03c3-06fe-3de0-9830-24c1a5a96644″,”adam_id”:”1081981112″,”build_version”:”1019″,”platform”:1,”bundleID”:”com.tapzapp.tapforms-mac”,”share_with_app_devs”:0,”is_first_party”:0,”bug_type”:”309″,”os_version”:”macOS 12.3.1 (21E258)”,”incident_id”:”B884DDD5-F797-46A6-93A6-DD3DFFF18653″,”name”:”Tap Forms 5″}
{
“uptime” : 640000,
“procLaunch” : “2022-05-14 15:33:19.8200 -0700”,
“procRole” : “Foreground”,
“version” : 2,
“userID” : 501,
“deployVersion” : 210,
“modelCode” : “MacBookPro18,2”,
“procStartAbsTime” : 14756440342167,
“coalitionID” : 150974,
“osVersion” : {
“train” : “macOS 12.3.1”,
“build” : “21E258”,
“releaseType” : “User”
},
“captureTime” : “2022-05-15 17:37:06.9030 -0700”,
“incident” : “B884DDD5-F797-46A6-93A6-DD3DFFF18653”,
“bug_type” : “309”,
“pid” : 17383,
“procExitAbsTime” : 15551518267804,
“translated” : true,
“cpuType” : “X86-64”,
“procName” : “Tap Forms 5”,
“procPath” : “\/Applications\/Tap Forms 5.app\/Contents\/MacOS\/Tap Forms 5”,
“bundleInfo” : {“CFBundleShortVersionString”:”5.3.28″,”CFBundleVersion”:”1019″,”CFBundleIdentifier”:”com.tapzapp.tapforms-mac”},
“storeInfo” : {“storeCohortMetadata”:”8|date=1471132200000&sf=143441″,”itemID”:”1081981112″,”deviceIdentifierForVendor”:”4570B332-560B-5051-936E-87431C794F3A”,”thirdParty”:true,”softwareVersionExternalIdentifier”:”848662281″},
“parentProc” : “launchd”,
“parentPid” : 1,
“coalitionName” : “com.tapzapp.tapforms-mac”,
“crashReporterKey” : “9018C80C-AFDA-7101-8A0A-14A73DEBB1D2”,
“wakeTime” : 3439,
“sleepWakeUUID” : “45BBDB3A-DCD0-4106-AD39-0F89829D16E2”,
“sip” : “enabled”,
“isCorpse” : 1,
“exception” : {“codes”:”0x0000000000000000, 0x0000000000000000″,”rawCodes”:[0,0],”type”:”EXC_CRASH”,”signal”:”SIGABRT”},
“termination” : {“namespace”:”OBJC”,”flags”:646,”code”:1},
“asi” : {“libobjc.A.dylib”:[“Attempt to use unknown class 0x600002025440.”]},
“extMods” : {“caller”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”system”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”targeted”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”warnings”:0},
“faultingThread” : 0,
“threads” : [{“triggered”:true,”id”:7768252,”threadState”:{“flavor”:”x86_THREAD_STATE”,”rbp”:{“value”:128},”r12″:{“value”:0},”rosetta”:{“tmp2”:{“value”:140703440541815},”tmp1″:{“value”:140705862674708},”tmp0″:{“value”:18446744073709551615}},”rbx”:{“value”:0},”r8″:{“value”:105553161865984},”r15″:{“value”:8},”r10″:{“value”:0},”rdx”:{“value”:0},”rdi”:{“value”:137667598400},”r9″:{“value”:128},”r13″:{“value”:0},”rflags”:{“value”:643},”rax”:{“value”:8},”rsp”:{“value”:105553161865984},”r11″:{“value”:0},”rcx”:{“value”:1},”r14″:{“value”:1},”rsi”:{“value”:0}},”queue”:”com.apple.main-thread”,”frames”:[{“imageOffset”:140705862674752,”imageIndex”:0},{“imageOffset”:150970,”symbol”:”__abort_with_payload”,”symbolLocation”:10,”imageIndex”:1},{“imageOffset”:157815,”symbol”:”abort_with_payload_wrapper_internal”,”symbolLocation”:80,”imageIndex”:1},{“imageOffset”:157735,”symbol”:”abort_with_reason”,”symbolLocation”:19,”imageIndex”:1},{“imageOffset”:158694,”symbol”:”_objc_fatalv(unsigned long long, unsigned long long, char const*, __va_list_tag*)”,”symbolLocation”:114,”imageIndex”:2},{“imageOffset”:158580,”symbol”:”_objc_fatal(char const*, …)”,”symbolLocation”:130,”imageIndex”:2},{“imageOffset”:31606,”symbol”:”lookUpImpOrForward”,”symbolLocation”:799,”imageIndex”:2},{“imageOffset”:29339,”symbol”:”_objc_msgSend_uncached”,”symbolLocation”:75,”imageIndex”:2},{“imageOffset”:6986760,”symbol”:”__NSControlTrackMouse_block_invoke.55″,”symbolLocation”:246,”imageIndex”:3},{“imageOffset”:11435949,”symbol”:”__46-[NSDragEventTracker trackEvent:usingHandler:]_block_invoke.55″,”symbolLocation”:867,”imageIndex”:3},{“imageOffset”:2362221,”symbol”:”-[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:]”,”symbolLocation”:274,”imageIndex”:3},{“imageOffset”:2358567,”symbol”:”-[NSDragEventTracker trackEvent:usingHandler:]”,”symbolLocation”:1631,”imageIndex”:3},{“imageOffset”:2355111,”symbol”:”NSControlTrackMouse”,”symbolLocation”:1453,”imageIndex”:3},{“imageOffset”:2353622,”symbol”:”-[NSCell trackMouse:inRect:ofView:untilMouseUp:]”,”symbolLocation”:121,”imageIndex”:3},{“imageOffset”:8333978,”symbol”:”-[NSTextFieldCell trackMouse:inRect:ofView:untilMouseUp:]”,”symbolLocation”:157,”imageIndex”:3},{“imageOffset”:3630626,”symbol”:”-[NSTextField mouseDown:]”,”symbolLocation”:723,”imageIndex”:3},{“imageOffset”:2343265,”symbol”:”-[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:]”,”symbolLocation”:4859,”imageIndex”:3},{“imageOffset”:1770254,”symbol”:”-[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:]”,”symbolLocation”:2582,”imageIndex”:3},{“imageOffset”:1767134,”symbol”:”-[NSWindow(NSEventRouting) sendEvent:]”,”symbolLocation”:352,”imageIndex”:3},{“imageOffset”:1759924,”symbol”:”-[NSApplication(NSEvent) sendEvent:]”,”symbolLocation”:352,”imageIndex”:3},{“imageOffset”:4614363,”symbol”:”-[NSApplication _handleEvent:]”,”symbolLocation”:65,”imageIndex”:3},{“imageOffset”:193230,”symbol”:”-[NSApplication 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}May 16, 2022 at 2:08 AM #47339
BrendanKeymasterHi Ryan,
It’s best to email me directly a crash report if you get one. I’m sure nobody else on the forum will be interested in or learn anything from seeing the crash reports.
But from what I can see, it looks like it crashed deep inside Apple’s code as I don’t see Tap Forms in the stack trace for the crashed thread except at the very start of it, which is normal.
If you want to email me a backup of your document and steps to reproduce the crash, I’d be happy to look at it. Send to support@tapforms.com
Thanks,
Brendan
May 16, 2022 at 7:10 AM #47346
Ryan TuckerParticipantYeah lol, your previous email started with no reply and the the site attachment would take the crash dump, but I’ll email you at support from now on. Thanks.
May 16, 2022 at 10:45 AM #47348
BrendanKeymasterI’m not sure what you mean by my “previous email started with no reply”? Are you saying I didn’t reply to an email from you? If so, I apologize. I’m usually very good about replying as quickly as I can to customer support emails.
May 16, 2022 at 11:12 AM #47349
Ryan TuckerParticipantNo no, sorry for the confusion, I meant emails I get from the forum say “noreply@tapforms.com” so I could not find an email to send crash report directly. Sorry if that support@tapforms.com is available somewhere I just couldn’t find it, so I just did the not so useful thing of pasting the crash report into the forum post lol… :-)
May 16, 2022 at 11:16 AM #47350
BrendanKeymasterAh ok. No worries. Thanks for the clarification.
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