Bundle upgrade not working

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › Bundle upgrade not working

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  • July 14, 2018 at 4:37 AM #29971

    xpusostomos
    Participant

    I bought the tapforms 5 bundle upgrade on my phone. All fine. But when I go to my iPad or other iPhone it recognises that I bought the bundle but won’t let me either buy the bundle nor download it from the bundle. Any idea what’s going on? Photo attached.

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    July 14, 2018 at 1:22 PM #29979

    Brendan
    Keymaster

    Hmm… that’s really weird.

    I would suggest logging out of the App Store and logging back in again.

    Then go directly to the Updates tab on the App Store, tap on your account icon. Then tap on Purchased. You should see Tap Forms 5 listed there. You don’t have to pay again for it.

    Thanks,

    Brendan

    July 14, 2018 at 9:44 PM #29987

    xpusostomos
    Participant

    That did the trick, thanks.

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