After iPhone restore from iCloud backup, can’t enter database

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › After iPhone restore from iCloud backup, can’t enter database

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  • November 28, 2017 at 8:47 PM #26255

    Ryan Tucker
    Participant

    After restoring iCloud backup to new phone, when I click on the database file in the app it says hold finger for Touch I, but afterword touching the file just shuts down. Can’t access the database contents. Just keeps asking me to Touch ID then quits. Any ideas?

    November 28, 2017 at 8:50 PM #26256

    Ryan Tucker
    Participant

    Disabling Touch ID and re-enabling it fixed the issue. Seems like a big.

    November 28, 2017 at 8:51 PM #26257

    Ryan Tucker
    Participant

    BUG (not big) autocorrect!

    November 28, 2017 at 9:59 PM #26260

    Brendan
    Keymaster

    It seems to not recover the password stored in the iOS Keychain, so using your password once should solve that problem.

    November 28, 2017 at 10:00 PM #26261

    Brendan
    Keymaster

    Oh, and I’m not sure why the password is not restored to the keychain when you restore. It can happen when transferring to a new iPhone or iPad too. But just doing what you did should solve it.

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