Search on a single form not working

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  • Author
    Posts
  • March 1, 2014 at 4:18 PM #9259

    czuch
    Participant

    Hi there,

    The search function on a single form on the iOS and OS X app seems not to be working. If I search in “All forms” results do come up, but if I search in a single form nothing appears (I have obviously made sure that what I’m searching is present in the form).

    Any ideas?

    Thanks!

    czuch

    March 1, 2014 at 8:46 PM #9262

    Brendan
    Keymaster

    Hi Czuch,

    If you rebuild the search index on the Database maintenance screen, does that fix it?

    Thanks,

    Brendan

    March 5, 2014 at 11:07 AM #9280

    czuch
    Participant

    Hi Brendan,

    This seemed to fix the issue on iOS.
    Unfortunately it did not do the trick on OS X. I tried both Re-index and Re-build Search Index.

    Thanks!

    czuch

    March 5, 2014 at 11:08 AM #9281

    Brendan
    Keymaster

    Hi Czuch,

    I think I’ve identified a problem which can cause this.

    If you’d be willing to email me a backup of your database I can check to see if your data is affected by this issue.

    Does it happen for all data? Or just some data?

    Thanks,

    Brendan

    March 5, 2014 at 11:10 AM #9282

    czuch
    Participant

    Hi Brendan,

    Sure, no problem sending you a backup.

    Can you PM me with more precise instructions?

    It seems to happen for all fields in my Form.

    Thanks,

    czuch

    March 6, 2014 at 1:31 AM #9284

    Brendan
    Keymaster

    Just email it to support@tapforms.com

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