Backup and synchronization

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  • August 5, 2024 at 2:57 PM #50978

    Stephan Heribert
    Participant

    Hi Brendan, as shown in the attached screenshot, the backup is only created from time to time and not by exiting the application.

    Furthermore, synchronization via iCloud does not work even though iCloud synchronization is activated in the settings.

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    August 9, 2024 at 1:51 PM #50980

    Brendan
    Keymaster

    Hi Stephan,

    Sorry for my delayed response.

    The backups will only be made if you’ve made a change to the database before you quit. Also not when you close the window. Only when you quit the application itself.

    Do you have the exact same document ID for the document you’re trying to sync across devices? Check the Sync Settings screen. It will display it there.

    Also each device must be logged into the exact same Apple ID.

    Thanks,

    Brendan

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