Tap Forms mixing PDF with photos when opened on iOS

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › Tap Forms mixing PDF with photos when opened on iOS

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  • June 29, 2024 at 9:29 AM #50861

    Guy Daudelin
    Participant

    Hi,

    I’m very new to Tap Forms (just purchased the Mac and iOS version today.)

    I’m getting a problem when I open my forms on iPhone and iPad. I created a form where I can upload photos and I have another field where I can upload the invoice for my purchase.

    It seems that whenever I open the form on iOS, the app takes the invoice PDF and place it in front of my photos.

    Is there something I don’t understand? I don’t want to have that file appearing there.

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    June 29, 2024 at 8:58 PM #50864

    Brendan
    Keymaster

    Hi Guy,

    Looks like you’ve found a bug. I’ll have to try to reproduce it and find a fix for it.

    Thanks,

    Brendan

    June 29, 2024 at 11:20 PM #50865

    Brendan
    Keymaster

    I haven’t been able to reproduce this bug unfortunately. Is there a particular sequence of events which you can reproduce that causes it? I did some testing on a new document with it this evening to see if I can make it happen.

    June 30, 2024 at 2:36 AM #50866

    Guy Daudelin
    Participant

    Thank you for looking into it. I have a feeling that I got a bug with the iCloud syncing procedure. I’m trying to replicate it but now, after deleting everything from iCloud and trying to upload it back, I can’t seem to be able to see my DB file on the iPad.

    So, I deleted everything from iCloud and re-enabled it on Mac. But when I open the app on iPad, I don’t have the file listed at all. The only option I have is to create another database file. I can’t find any way to check for iCloud sync when I don’t have a DB file opened on the iPad.

    I’ll leave 2 screenshots for you and a backup I made of the file. I can also do a video if you need more info.

    UPDATE : Seems like my iPad was not connected via wi-fi to my main router and I changed that and now, I am able to see the file and open it. I did, changed on small thing and closed it. The problem didn’t seem to happen. So it looks like everything’s OK for now. I’ll write back if I find anything.

    • This reply was modified 5 months, 3 weeks ago by Guy Daudelin.
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    June 30, 2024 at 1:08 PM #50871

    Brendan
    Keymaster

    There’s also the Send Document function which you can use to send a copy of your document from one device to another:

    https://www.tapforms.com/help-mac/5.3/en/topic/send-to-another-device

    I’m glad you got your networking issue sorted out and the photo/pdf issue appears to be resolved.

    Thanks,

    Brendan

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