Deleted records that had a photo still keeps a copy of the image via the web svr

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  • January 18, 2011 at 1:11 PM #3286

    kilohurtz
    Participant

    Hi

    Firstly I purchased TapForms yesterday and have to say what a fantastic application, just what I was looking for.

    However I do seem to have found a slight bug, hopefully its an oversight on my part.

    If I create a record with a photo taken from within TapForm using the photo field, I have found that if delete the record, go into a completey different database and Export Records to the files folders, and connect to the web server I can see the images stored in a folder which were once upon a time attached to a now deleted record?

    If there a way to remove these?

    Thanks

    KiloHurtz

    January 18, 2011 at 1:13 PM #4346

    kilohurtz
    Participant

    The images are also contained in the backup file if I backup the database and look at the contents of the zip file.

    Regards

    KiloHurtz

    January 18, 2011 at 8:17 PM #4347

    Brendan
    Keymaster

    Hello Kilohurtz,

    I’ll look into this issue and get back to you.

    Thanks!

    Brendan

    January 19, 2011 at 12:11 AM #4349

    Brendan
    Keymaster

    Hello Kilohurtz,

    Ok, I’ve found the problem. A long time ago I used to store the images as PNG files. I’ve since switched to JPG images. The delete code is attempting to delete a PNG image, which obviously isn’t there. I have changed it to delete the JPG image now, so after my next update, this will fix the problem for you.

    Thanks for informing me of this bug.

    Brendan

    January 19, 2011 at 11:25 AM #4356

    kilohurtz
    Participant

    Hey Brendan,

    Excellent you have found it :)

    I have found something else.

    If you create a new database and create 1 record, if you try to delete that record it doesnt delete, it stays in the database as an entry, if you add a second record to the same database and then select delete all records, then all records delete.

    When do you antisipate an update being available?

    Thanks for the prompt response

    Kilo

    January 19, 2011 at 7:04 PM #4357

    Brendan
    Keymaster

    Hello Kilo,

    This is the same issue as before, which has been fixed for the next update which I expect to release to Apple in 1 week.

    Thanks!

    Brendan

    February 16, 2011 at 7:53 PM #4434

    Anonymous
    Inactive

    Not sure if this is the same issue – but I keep getting phantom .jpg paths in my .csv files where no photo/audio file has been loaded. For example, I have a form that has space for 6 photos and I only take 3, the other 3 fields get populated with seemingly phantom paths. I’m not sure where these files are coming from or how to get rid of them. Makes data processing a bit confusing.

    Thanks!

    February 16, 2011 at 8:09 PM #4436

    Brendan
    Keymaster

    Hi cms9210,

    I have fixed this in the next update. The photo path will only be there if there is in fact a photo file available.

    Thanks,

    Brendan

    April 11, 2011 at 12:37 PM #4566

    Anonymous
    Inactive

    Hi,

    I’ve downloaded the newest update and I’m still having trouble deleting photos and audio files. I have a form with 850+ records all with photos. In an attempt to clean up my memory, I’d like to delete all the records and their associated photo. I’ve selected ‘Delete All Records’ and I still see media files when I export. Thoughts on what I may be doing wrong? Or other ways to delete photos? So far, the only way that I’ve found is to restore my earliest backup – before I created these records – but this of course deletes all other changes as well.

    Thanks,

    Carol

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